Shipping Policy

 

Product Availability
All orders depend on stock availability. If an item is unavailable at the time of purchase, you’ll be informed, and a full refund will be issued to your original payment method.

Delivery Locations
We ship both domestically and internationally. International orders typically arrive within 10 days. Shipping costs for international deliveries are based on real-time rates from premium courier partners such as FedEx, UPS, or DHL.

Estimated Delivery Times
Delivery timelines are based on the dispatch date (not order date) and subject to approval. Estimated timelines are:

  • Standard Domestic Orders: 5–7 days

  • Express Domestic Orders: 3–5 days

  • Standard International Orders: 7–10 days

Once your order is placed, you’ll receive a more accurate delivery estimate.

Shipping Charges:

  • Free shipping on prepaid orders above ₹499.

  • ₹100 shipping fee on prepaid orders below ₹499.

  • Cash on Delivery (COD) charges are calculated during checkout.

Delivery Timelines

Orders are dispatched within 24 working hours of processing. Delivery typically takes 2–9 days, depending on your location. In case of delays due to public holidays or unexpected events, we’ll notify you and aim for the earliest delivery possible.

Damaged Deliveries

If your package arrives damaged, please contact us immediately at support@terralayers.in .

Other Information
Our shipping is handled by trusted third-party logistics providers to ensure reliable and timely delivery.

For any shipping or delivery-related queries, reach out to us at support@terralayers.in.